Simulation Did you know that you are equipped with a simulation tool? Process Modeler for Microsoft Visio let’s you simulate your modelled processes easily using a practical simulation function. Sample Process – Repairing a Fridge >> Download Sample Process Repair Fridge (.vsd-file) figure 1: sample process Process starts with the request to the call center. The repair center responds to the request and decides if it is a case of emergency, standard or guarantee. There are three roles: call […]
